Editorial correspondence
The SH Info editorial desk welcomes correspondence about the reviewer-lens content published on this site. That includes factual corrections on RTP claims, volatility categorisation, provider ecosystem mapping and regulatory context. It also includes framing feedback — reasoned pushback on how the review criteria are ordered or how a category is defined. What the editorial desk does not accept is requests to add operator brand mentions, promotional codes or affiliate links to review body content. Those requests are declined by policy regardless of the offer attached.
How to reach the editorial desk
The single point of contact is [email protected]. Emails are read and triaged during Brisbane business hours, Monday to Friday. Response times vary with volume — factual corrections are prioritised and typically actioned within two business days; longer editorial questions can take a full working week for a considered reply. Please put the page URL in the subject line so the correction can be routed directly to the relevant draft. Include a link to a primary source if you are proposing a factual amendment, so verification is straightforward.
Postal address
SH Info operates as a small editorial imprint with a registered mailing address in inner-northern Brisbane. Postal correspondence is not the fastest channel and email is preferred for all editorial matters, but the address exists for formal correspondence that cannot travel over email.
SH Info Editorial Desk
Level 3, 320 Adelaide Street
Brisbane QLD 4000
Australia
What the editorial desk does not handle
SH Info is not an operator, not a payments provider and not an affiliate network. The editorial desk cannot investigate withdrawal disputes, adjust operator balances, process KYC verifications, respond to bonus-code queries, resolve deposit rail failures or represent any player interest against any operator. For those matters, contact the operator concerned directly or, in the case of unresolved disputes with a licensed operator, escalate to the operator's own licensing regulator through the process published on the operator's licence footer.
Privacy note
Any email sent to [email protected] is retained by the editorial desk only as long as reasonably necessary to action or reply to the correspondence. See the privacy policy for the full detail on how personal information sent to the site is handled under the Australian Privacy Principles.